These Terms and Conditions ("Terms") govern your use of our website, www.le-monae.com (the "Site"), and any purchases or interactions you have with Le Monáe. By accessing or using our Site, you agree to comply with these Terms. Please read them carefully.
1. General Information
1.1. These Terms apply to all users of the Site, including visitors, customers, and merchants. 1.2. Le Monáe reserves the right to modify or update these Terms at any time without prior notice. The latest version will be posted on the Site, and your continued use constitutes acceptance of any changes.
2. Eligibility
2.1. By accessing the Site or making a purchase, you confirm that you are at least 18 years of age or have the consent of a legal guardian. 2.2. You agree to use the Site for personal, non-commercial purposes only.
3. Product Information
3.1. Le Monáe endeavors to ensure the accuracy of product descriptions, pricing, and images on the Site. However, minor variations in color, size, or design may occur due to the handcrafted nature of our products. 3.2. All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
4. Pricing and Payment
4.1. All prices on the Site are listed in USD and include applicable taxes unless stated otherwise. 4.2. Le Monáe reserves the right to change prices without prior notice. Once an order is placed, the price at checkout will be honored. 4.3. Payments must be made in full at the time of purchase.
5. Orders and Cancellations
5.1. An order confirmation email will be sent upon placing an order. This email serves as acknowledgment but does not guarantee acceptance. 5.2. Le Monáe reserves the right to cancel any order due to errors in pricing, stock unavailability, or suspicion of fraudulent activity. In such cases, you will be notified and refunded in full. 5.3. Orders for custom, bespoke, or personalized items cannot be canceled once production has commenced.
6. Shipping and Delivery
6.1. Le Monáe ships worldwide. Shipping fees and estimated delivery times will be displayed at checkout. 6.2. While we strive to meet estimated delivery timelines, delays may occur due to factors beyond our control, such as customs processing or courier issues.
7. Returns and Exchanges
7.1. Le Monáe accepts returns for exchanges within 5 days of delivery, provided items are in their original condition, unworn, and accompanied by original packaging and documentation. 7.2. Custom, personalized, or final-sale items are not eligible for return or exchange. 7.3. Return shipping costs are the customer’s responsibility unless the item was defective or incorrect.
8. Warranty and Repairs
8.1. Le Monáe offers a 3 month warranty against manufacturing defects. This warranty does not cover normal wear and tear, accidental damage, or improper care. 8.2. For repair inquiries, please contact team@le-monae.com.
9. Intellectual Property
9.1. All content on the Site, including designs, logos, images, and text, is the property of Le Monáe and is protected by copyright, trademark, and other intellectual property laws. 9.2. You may not reproduce, distribute, or use any content from the Site without prior written consent from Le Monáe.
10. Limitation of Liability
10.1. To the fullest extent permitted by law, Le Monáe shall not be held liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products. 10.2. Our total liability for any claim is limited to the amount paid for the product in question.
11. Governing Law and Dispute Resolution
11.1. These Terms are governed by and construed in accordance with the laws of California. 11.2. Any disputes arising from these Terms or your use of the Site shall be resolved exclusively in the courts of California.
12. Privacy
12.1. Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
13. Contact Information
If you have any questions, concerns, or feedback, please reach out to us: Email: team@le-monae.com
